Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners about how visitors use their sites.
Cookies are not programs and cannot carry viruses or malware. They simply store a small amount of text that a website can read back on your next visit. Similar technologies such as local storage and session storage work in the same way and are covered by this policy.
FilamentLab is a product of BUI3D, a UK maker technology company. This policy covers cookies set by filamentlab.app specifically. BUI3D operates additional platforms including bui3d.com and flexi3d.app, each with their own relevant notices.
We use cookies and similar technologies to keep essential platform functions working correctly, including authentication and session management. To remember your cookie preferences so we do not ask you repeatedly. To understand in aggregate how users interact with FilamentLab so we can improve the platform. To measure the reach and effectiveness of our product marketing where you have consented to this.
We do not use cookies to build personal profiles for sale to third parties, and we do not share individually identifiable data derived from cookies with advertisers.
We group cookies into three categories. You can manage your choices for each category at any time using the cookie preferences panel.
Necessary - These cookies are required for FilamentLab to function and cannot be switched off. They include authentication tokens, CSRF protection, and session management. Without them you cannot sign in or use the platform.
Analytics - These cookies help us understand how users interact with FilamentLab by collecting information about pages visited, features used, and errors encountered. All data is aggregated and anonymous. We use this solely to improve the platform.
Marketing - These cookies measure the effectiveness of content and campaigns related to FilamentLab and the broader BUI3D product range. They may be set by us or carefully selected third-party services and do not collect personally identifiable information.
The following cookies may be set when you use filamentlab.app:
This list is reviewed and updated when new cookies are introduced. The actual cookies present on your device may vary depending on your preferences and the features you have used.
Google Analytics - We use Google Analytics to understand aggregate platform usage. You can opt out at tools.google.com/dlpage/gaoptout.
Stripe - Payment processing is handled by Stripe. Stripe may set cookies on their own domain during checkout flows. FilamentLab does not receive or store payment card details. See Stripe's privacy policy for details.
Cloudflare - FilamentLab is served via Cloudflare, which may set security and performance cookies. These are strictly necessary. See Cloudflare's privacy policy for details.
We do not embed social media tracking pixels on filamentlab.app, and we do not permit third-party advertising networks to set cookies on this domain.
Cookie preferences panel - Use the cookie preferences panel at any time to update your choices for analytics and marketing cookies. Your preferences are saved to your browser and applied on your next visit.
Browser settings - Most browsers allow you to refuse or delete cookies through their settings. Be aware that blocking necessary cookies will prevent you from signing in or using FilamentLab's core features.
Your legal rights - Under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), you have the right to withdraw consent for non-essential cookies at any time. Where cookies involve personal data processing, you may also have rights of access, rectification, and erasure. To exercise these rights, contact us at the address below.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our platform. The date at the top of this page indicates when it was last revised. Where changes are material we will make reasonable efforts to notify you.
If you have any questions about this Cookie Policy or about how FilamentLab handles your data, you can reach us by:
Post: BUI3D, Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ, United Kingdom
Email: [email protected]
Web: www.bui3d.com
For complaints about how we handle your data you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) at ico.org.uk.
